Code of Practice for the pastoral care of International Students
New Zealand educational providers have an important responsibility to make sure all international students in their care are well informed, safe and properly cared for. It is compulsory for all educational providers with international students enrolled to sign this agreement. Christchurch North College is a signatory to the New Zealand Ministry of Education’s Code of Practice for the Pastoral Care of Tertiary and International Students.
The Code sets out the minimum standards that are expected of educational providers with respect to international students. You can download a copy of the Code in English and other languages from the NZQA Website.
Complaints Process
If you have a problem with your study or life in New Zealand it is really important you discuss this with someone at the school. We will try our best to find a solution for you, however if you are unhappy with the outcome you are entitled to make a complaint to a higher authority and the school must comply with their judgement. Please see the following diagram and to show you who to go to for help or the process to make a complaint.
